Carry — Terms of Service

1. Your account

You need an account. You can create one with an email address and a password, or by signing in with Apple or Google.

• You must be at least 16 years old. If you are not, you may not create an account.
• Give us accurate information, and keep your email address current — it is how we reach you.
• Your account is yours to look after. Keep your password to yourself. You are responsible for what happens under your account, except to the extent it results from something we did wrong.
• Tell us at hello@percuno.com if you think someone else has access to it.
• One person per account. Do not share your login. If you want other people working on the same lists, use sharing (§6) — that is what it is for.

We may suspend or close an account that breaks these terms. Where we can, we will warn you first and give you a chance to put it right. For a serious or repeated breach, or where there is a risk to other users or to the Service, we may act immediately. If we close your account for a reason other than your breach of these terms, we will give you a reasonable opportunity to export your data first.

2. What Carry does

Carry stores your tasks, lists, notes, bookmarks and attached files, syncs them between your devices, sends you the reminders you set up, and lets you share lists and notes with other people. If you connect Google Calendar, it will also show your calendar alongside your tasks.

We may add, change or remove features. Where a change materially reduces something you are paying for, §8 says what happens.

3. Your content stays yours

You own everything you put into Carry. Your tasks, your notes, your files. These terms give us no ownership of any of it.

You grant us only the permission we need to actually run the Service for you: to store your content, to transmit it between your devices, to back it up, to display it to you and to anyone you have deliberately shared it with, and to create thumbnails of images you attach. That permission exists so Carry can work, it lasts only as long as you keep the content in Carry, and it ends when you delete the content or your account.

That permission does not extend to anything else. We do not use your content to train machine-learning models, we do not mine it, we do not sell it, and we do not show it to anyone you have not shared it with. The limited circumstances in which a person at Percuno may look at account content — running the Service, or investigating a fault — are described in the Privacy Policy.

You are responsible for your content. Specifically, you confirm that you have the right to store and share what you put into Carry, and that it does not infringe anyone else’s rights or break the law.

4. Licence to use the Carry applications

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the Carry applications on devices you own or control, for your own use — personal or work — for as long as these terms apply and your account is in good standing.

You may not:

• copy, sell, rent, sublicense, lease or redistribute the applications;
• reverse-engineer, decompile or disassemble them, or try to derive their source code, except to the extent applicable law gives you that right and does not allow us to prevent it;
• remove or obscure any copyright, trademark or other proprietary notice;
• modify the applications or create derivative works from them;
• use them to build a competing product, or to train a machine-learning model.

This is a licence, not a sale. Carry, the Carry applications, the Service, and the names “Carry” and “Percuno” belong to Percuno FZE, along with all the intellectual property in them. Everything we have not expressly granted you, we keep.

Open-source components. The Carry applications include third-party open-source software. Where an open-source licence gives you rights that conflict with this section, that licence governs that component.

Updates. We may issue updates, and the applications may install them automatically. An update is covered by these terms unless it comes with its own.

5. How you may and may not use Carry

Use Carry for whatever you like, within the law and these terms. You may not:

• break the law with it, or use it to store or distribute unlawful content;
• store or share material that infringes somebody else’s intellectual property, or that is defamatory, or that is sexual material involving minors — we will report the last of these to the appropriate authority;
• harass, threaten or impersonate anyone, including through shared lists, notes or invitations;
• send unsolicited bulk messages, including by abusing the share-invitation feature to email people who have not asked to hear from you;
• attempt to access another user’s account or data, or any part of our systems you have not been given access to;
• probe, scan or test the security of the Service without our written permission. If you find a security problem, tell us at hello@percuno.com — we would much rather hear from you than not, and we will not pursue anyone who reports a genuine issue in good faith and does not exploit it;
• interfere with the Service or place an unreasonable load on it, including by automated means;
• circumvent any limit, quota or access control, or use the API in a way that is designed to get around one;
• resell access to the Service, or use it to provide a substantially similar service to third parties;
• upload malware, or anything designed to damage or gain unauthorised access to a system.

Limits. Carry applies limits — currently 50 MB per attachment, and limits on how much telemetry a client may submit. We may change them, and we may apply fair-use limits to protect the Service for everyone. We will not use a limit change as a way of quietly withdrawing something you have paid for.

6. Sharing and collaboration

When you share a list or a note:

• you are choosing to disclose its contents to the people you share with, and you are responsible for that choice. If a list contains something private, share it carefully;
• people you give editing rights to can change and delete things in it;
• you can revoke access at any time, but you cannot un-see what someone has already seen, and you cannot recover a copy they made;
• when you invite somebody by email, we send them one message saying you have invited them, using the name on your profile. Only invite people who would expect to hear from you. Section 1.5 of the Privacy Policy explains what we do with that address.

If you are invited to a shared list or note, these terms apply to you as well, and the owner may remove your access at any time.

We are not a party to your collaboration. Disputes about shared content are between the people sharing it. We will not arbitrate them, and we will not hand one user’s content to another on request.

7. Subscriptions and payment

Some features need a paid subscription.

• Subscriptions are sold and billed by Apple or Google, through the App Store or Google Play, under their terms. We never see or handle your payment details.
• Subscriptions renew automatically until you cancel. Cancel through the store that sold it to you — your Apple ID settings or your Google Play account. Cancelling in Carry does not cancel a store subscription.
• Refunds are handled by the store that took your money, under its policy, not by us. We will help you with a store request where we can, but we cannot issue a refund for a purchase we did not process.
• Cancelling stops the next renewal; your paid features continue to the end of the period you have paid for.
• We may change prices. A change will not affect a period you have already paid for, and we will tell you before a change takes effect for you.
• If a payment fails and is not resolved, paid features may be withdrawn. Your data is not deleted because a payment failed — you keep access to it, and you can always export it.
• If you are a consumer in the EU or the UK, you have a statutory right to withdraw from a distance purchase within 14 days. Because Apple or Google took the payment, that right is exercised through the store that sold you the subscription, under its process — and both stores operate a refund route for exactly this. Nothing in these terms limits that right, and if a store declines a withdrawal request you believe you are entitled to, write to hello@percuno.com and we will take it up with them on your behalf.

8. Changes to the Service and to these terms

We may change Carry, and we may change these terms. If we change the terms we will update the date at the top. If a change materially affects your rights or obligations, we will tell you in the app or by email before it takes effect, and continuing to use Carry after that means you accept it. If you do not, close your account — and export your data first, which you can do at any time.

If we discontinue a paid feature, or discontinue Carry altogether, we will give you reasonable notice, a reasonable period to export your data, and a pro-rata refund of any period you have paid for and will not receive. For a store-billed subscription we will do that through the store or directly, whichever actually works.

9. Private beta — read this one

Carry is in private beta. Plainly:

• it is less stable than a finished product. Expect bugs, expect downtime, expect the occasional thing that does not work;
• features may change or be removed;
• we back up your data and we take looking after it seriously, but please keep your own copy of anything you cannot afford to lose. The Export feature in the app gives you your tasks, lists, settings and scheduling options as a file, whenever you want it, and we would rather you used it than trusted us blindly;
• we have no service-level commitment and no guaranteed uptime during the beta;
• we may contact you about the beta, because that is the point of one. You can tell us to stop.

Everything in §§10–12 applies with particular force during the beta.

10. Availability

We work to keep Carry up and your data intact, but we do not guarantee uninterrupted or error-free service. We may take it down for maintenance, and we will try to do that at a sensible time and tell you in advance where we can.

Carry needs an internet connection to sync. The applications work offline and sync when you reconnect, but anything that depends on the server needs the server.

11. No warranty

To the fullest extent the law allows, Carry is provided “as is” and “as available”, without warranty of any kind, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that Carry will meet your requirements, that it will be uninterrupted or error-free, that defects will be corrected, or that it is free of harmful components.

Nothing in these terms excludes or limits any right you have that cannot be excluded or limited under the law that applies to you. If you are a consumer, you may have rights under your local consumer-protection law that these terms cannot take away, and nothing here affects them.

12. Limitation of liability

To the fullest extent the law allows:

• we are not liable for indirect, incidental, special, consequential or punitive loss, or for lost profits, lost revenue, lost business, or loss of goodwill, however caused;
• we are not liable for loss or corruption of your data, except to the extent it results from our failure to take the security measures we describe in the Privacy Policy. This is why §9 asks you to keep your own copy, and why Export exists;
• our total liability to you for all claims arising out of or relating to Carry is limited to the greater of (a) the amount you paid us in the twelve months before the claim arose, or (b) USD 100.

These limits do not apply to liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited. And again: nothing here affects a consumer right that cannot be excluded under the law that applies to you.

13. Apple and Google

If you got the Carry app from the Apple App Store, you also acknowledge:

• these terms are between you and Percuno, not Apple. Apple is not a party to them;
• these terms govern instead of Apple’s standard EULA. Where these terms are narrower than Apple’s standard licence terms, these apply;
• Apple has no obligation to provide support for Carry. Support comes from us, at hello@percuno.com;
• to the extent the law allows, Apple has no warranty obligation for Carry. If it fails to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price; beyond that, Apple has no other obligation;
• Apple is not responsible for any claim you have about Carry, including product liability, any failure to conform to a legal requirement, or a consumer-protection claim;
• if a third party claims Carry infringes their intellectual property, Percuno, not Apple, is responsible for handling it;
• you confirm you are not in a country subject to a US Government embargo or designated as supporting terrorism, and you are not on any US Government list of prohibited or restricted parties;
• Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it against you.

If you got the Carry app from Google Play, these terms are between you and Percuno, not Google; Google is not a party to them and is not responsible for Carry or for any claim relating to it. Your use of Google Play is governed by Google’s own terms.

14. Governing law and disputes

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Sharjah, and disputes are subject to the jurisdiction of its courts.

If you are a consumer resident in a country whose law gives you the right to bring proceedings in your local courts, or entitles you to the protection of your local law, these terms do not take that away.

15. Ending this agreement

You can stop at any time. Delete your account in the app, or write to hello@percuno.com. Deleting your account permanently deletes your data — it is not a deactivation and there is nothing to restore afterwards, so export anything you want to keep first.

We may suspend or terminate your access as described in §1.

When this agreement ends: your licence under §4 ends and you must stop using the applications; your data is deleted as described in the Privacy Policy; any store subscription must be cancelled with the store; and §§3 (as to content you have already removed), 11, 12, 14 and 16 survive.

16. The rest

• Whole agreement. These terms and the Privacy Policy are the whole agreement between us about Carry, and replace anything said beforehand.
• Severability. If a court finds part of these terms unenforceable, the rest stays in force and that part is applied in the narrowest way that makes it enforceable.
• No waiver. If we do not enforce something straight away, we have not given up the right to enforce it later.
• Assignment. You may not transfer your rights under these terms. We may transfer ours to a successor if the business is sold or reorganised, and we will tell you if that happens.
• No third-party rights, except as set out in §13 for Apple.
• Force majeure. Neither of us is liable for a failure caused by something genuinely outside our reasonable control.
• Notices. We will contact you at your account email address. Contact us at hello@percuno.com.

17. Contact

Percuno FZE — a Limited Liability Establishment
Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
Licence 4432265.01 · Certificate of Incorporation 4432265 · Share capital AED 50,000
hello@percuno.com